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Terms and Conditions

The rules and guidelines for using our services.

Terms & Conditions

Effective Date: 11 June 2026

Last Updated: 11 June 2026

Welcome to BulkFineChem ("BulkFineChem", "we", "us", or "our").

These Terms & Conditions ("Terms") govern your access to and use of https://bulkfinechem.com/ ("Website") and the purchase or enquiry of products and services through the Website.

BulkFineChem operates as a B2B bulk ingredient and chemical supply platform serving businesses including brands, manufacturers, traders, distributors and institutional buyers.

By accessing the Website, submitting an enquiry, requesting a quotation or placing an order, you agree to these Terms.

1. Definitions

  • "Company", "we", "us" or "our" means BulkFineChem.
  • "Website" or "Platform" means https://bulkfinechem.com/ and its associated pages and services.
  • "Products" means bulk ingredients, fine chemicals, food ingredients, nutraceutical ingredients, agrochemical inputs, specialised oils, industrial formulations and other products listed or supplied by BulkFineChem.
  • "Buyer", "Customer", "you" or "your" means a business, company, manufacturer, brand, trader, distributor, institution or authorised representative using the Website or purchasing Products.
  • "MOQ" means the minimum order quantity specified for a particular product or quotation.
  • "Agreement" means these Terms together with the Privacy Policy, Shipping & Dispatch Policy and Return, Refund & Cancellation Policy.

2. B2B Business Model

BulkFineChem primarily operates as a business-to-business (B2B) bulk supply platform.

The Website and its products are intended primarily for businesses and commercial buyers.

Customers placing orders must have the authority to enter into commercial transactions on behalf of their business or organisation.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on the Website are accurate.

However:

  • Product specifications may vary by manufacturer or batch.
  • Packaging may change.
  • Product images may be representative.
  • Availability may change.
  • Technical specifications may be updated.
  • Actual packaging may differ from Website images.

For bulk procurement, buyers should confirm the applicable:

  • Grade
  • Purity
  • Specification
  • Quantity
  • Packaging
  • CoA
  • TDS
  • SDS/MSDS
  • Regulatory documentation

before finalising an order.

4. Certificate of Analysis and Quality Documentation

Where applicable, BulkFineChem may provide documentation such as:

  • Certificate of Analysis (CoA)
  • Technical Data Sheet (TDS)
  • Safety Data Sheet (SDS/MSDS)
  • Tax invoice
  • E-way bill
  • Batch information
  • Origin or sourcing documentation

Documentation availability may vary according to product, manufacturer and order.

5. Buyer's Responsibility for End Use

The buyer is responsible for determining whether a product is suitable for its intended application.

The buyer is also responsible for ensuring that its use, formulation, manufacturing, storage, distribution and sale of the product comply with applicable laws and regulations.

BulkFineChem provides product and technical documentation where available but does not certify the regulatory compliance of the buyer's final product unless expressly agreed in writing.

6. Enquiries and Quotations

Bulk purchases may be initiated through an enquiry.

After receiving an enquiry, BulkFineChem may provide a quotation based on:

  • Product
  • Grade
  • Quantity
  • MOQ
  • Packaging
  • Destination
  • Freight
  • Availability
  • Applicable taxes
  • Other commercial requirements

A quotation may have a specific validity period.

Prices and availability are not guaranteed until the quotation is formally accepted and the order is confirmed.

7. Order Confirmation

An order is generally considered confirmed when:

  1. The quotation has been accepted in writing; and
  2. The required advance/full payment has been received according to the agreed payment terms.

BulkFineChem may decline an order due to:

  • Stock unavailability
  • Manufacturer availability
  • Regulatory restrictions
  • Inability to fulfil delivery requirements
  • Payment issues
  • Documentation issues
  • Other legitimate commercial reasons

8. Pricing

Unless expressly stated otherwise, quoted prices may exclude:

  • GST
  • Freight
  • Special packaging
  • Other applicable taxes or levies

Final pricing will be based on the applicable quotation or confirmed commercial agreement.

Prices may change before quotation acceptance due to market conditions, sourcing costs, availability or other commercial factors.

9. Payment

Payment terms will be specified in the applicable quotation or commercial agreement.

Depending on the order, payment may require:

  • Advance payment
  • Full payment before dispatch
  • Balance payment before delivery
  • Approved credit terms for eligible repeat customers

Payments may be made through agreed methods such as:

  • Bank transfer
  • NEFT/RTGS
  • UPI
  • Payment gateway
  • Other approved payment methods

10. Minimum Order Quantity

Products may have specific minimum order quantities.

MOQ may be specified in:

  • Kilograms
  • Metric tonnes
  • Litres
  • Units
  • Other applicable measurements

Orders below the applicable MOQ may not be accepted unless specifically approved in writing.

Custom formulations, specialty grades and private-label products may have separate MOQ and commercial requirements.

11. Shipping and Delivery

Shipping is governed by the BulkFineChem Shipping & Dispatch Policy.

Delivery timelines are estimates and may be affected by:

  • Product availability
  • Sourcing
  • Transportation
  • Weather
  • Public holidays
  • Regulatory restrictions
  • Destination
  • Force majeure events

12. Inspection Upon Delivery

The buyer must inspect the consignment upon delivery.

Any visible:

  • Damage
  • Leakage
  • Shortage
  • Tampering
  • Packaging issue
  • Product discrepancy

should be recorded on the Proof of Delivery/Lorry Receipt where possible.

Claims are subject to the applicable Return & Refund Policy.

13. Returns and Refunds

Returns, replacements, cancellations and refunds are governed by the Return, Refund & Cancellation Policy.

No product should be returned without prior written approval from BulkFineChem.

14. Storage and Handling

After delivery, the buyer is responsible for appropriate storage and handling according to:

  • Product label
  • CoA
  • SDS/MSDS
  • Technical documentation
  • Applicable regulatory requirements
  • Manufacturer instructions

BulkFineChem shall not be responsible for deterioration caused by improper storage or handling after delivery.

15. Regulatory Compliance

Customers are responsible for obtaining and maintaining all licences, permissions, registrations and approvals required for their intended use, manufacturing, distribution or sale of Products.

Depending on the product and application, regulatory requirements may include those of authorities such as:

  • FSSAI
  • AYUSH
  • CIB&RC
  • BIS
  • GST authorities
  • Other applicable Indian or international authorities

BulkFineChem may provide supporting product documentation where available.

16. Intellectual Property

All Website content, including:

  • Text
  • Product descriptions
  • Graphics
  • Logos
  • Images
  • Website design
  • Catalogue content
  • Articles
  • Original technical or commercial material

is owned by or licensed to BulkFineChem or the applicable rights holder.

Unauthorised copying, reproduction, distribution or commercial exploitation is prohibited except where permitted by law or authorised in writing.

17. Website Use

You agree not to:

  • Use the Website for unlawful purposes.
  • Provide false or misleading information.
  • Attempt unauthorised access.
  • Interfere with Website security.
  • Upload malicious software or code.
  • Scrape or systematically reproduce Website content without permission.
  • Use the Website for fraudulent transactions.
  • Misrepresent your business or authority.

18. Third-Party Services

The Website may use third-party services including:

  • Payment gateways
  • Logistics providers
  • Hosting providers
  • Analytics services
  • CRM platforms
  • Communication platforms

Use of such services may be governed by the relevant third party's terms and policies.

19. Limitation of Liability

To the maximum extent permitted by applicable law, BulkFineChem shall not be liable for indirect, incidental, special or consequential losses arising from use of the Website or Products.

This may include losses arising from:

  • Business interruption
  • Formulation failure
  • Loss of profits
  • Market conditions
  • Buyer's regulatory non-compliance
  • Improper storage or handling
  • Misuse of Products

To the extent permitted by applicable law, BulkFineChem's liability for a specific product claim shall not exceed the invoice value of the specific consignment giving rise to that claim.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

20. Force Majeure

BulkFineChem shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

  • Natural disasters
  • Fire
  • Flood
  • War
  • Civil disturbance
  • Strikes
  • Transportation disruption
  • Government restrictions
  • Regulatory action
  • Severe weather
  • Other force majeure events

21. Suspension or Termination

BulkFineChem may restrict or suspend Website access or decline transactions where there is reasonable evidence of:

  • Fraud
  • Misuse
  • Unlawful activity
  • False information
  • Regulatory non-compliance
  • Violation of these Terms
  • Security risks

22. Privacy

Personal and business information submitted through the Website is handled in accordance with our Privacy Policy.

23. Changes to These Terms

BulkFineChem may update these Terms from time to time.

The revised version will be published on the Website with an updated effective date.

Continued use of the Website after publication of revised Terms may constitute acceptance of the updated Terms, subject to applicable law.

24. Governing Law

These Terms shall be governed by the laws of India.

25. Dispute Resolution and Jurisdiction

The parties shall first attempt to resolve disputes through good-faith communication and negotiation.

If a dispute cannot be resolved amicably, it shall be subject to the jurisdiction of the competent courts at Vadodara, Gujarat, India, subject to applicable law.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.

27. Contact Us

BulkFineChem
Vadodara, Gujarat, India